SuperArc support
Get started with SuperArc for Revit or AutoCAD on 64-bit Windows. The current add-ins support Revit 2024 onwards and AutoCAD 2024 onwards.
Install and open
- Install the package for your Autodesk application, then restart Revit or AutoCAD.
- In Revit, open a project and choose SuperArc → Open Chat on the ribbon. In AutoCAD, use the SuperArc ribbon or command to open the assistant.
- Sign in or create a SuperArc account in the pane. Keep an internet connection available.
- Describe a bounded task. Read the proposed changes and approve only when they match your intent. Review the resulting model or drawing; use the Autodesk application's Undo command if needed.
Trial and email verification
New accounts receive a 15-day Pro trial after email verification. No payment method is required. If the verification message has not arrived, check spam or promotions, then use Send a fresh verification email on the account page. Use the newest link. If it still does not arrive, contact support with the account email and the approximate time you requested it.
Common issues
If the pane does not open, confirm the matching Autodesk version is installed and restart the host. If sign-in fails, check your connection and retry. If a proposal cannot run, open a project or drawing and select the relevant view or area before asking again.
Contact us
Email raman@superarc.co with the host application and year, Windows version, app version, a description of what happened and any error message. Do not send project files or sensitive model data unless support specifically needs them and you are authorized to share them.
See the privacy policy for data handling and deletion requests.
